BakeCheckLegal
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Version 2026-08-30 · Effective 30 August 2026

Membership Terms of Service

These Membership Terms of Service ("Terms") govern your access to and use of the BakeCheck platform as a subscribing business ("Member", "you"). By creating an account, accepting an invitation to join a bakery workspace, or using the platform, you agree to these Terms.

Please read the Label Liability terms and the Platform Privacy Policy as well — they form part of this agreement.

1. Who we are

The Platform is operated by BakeCheck ("BakeCheck", "we", "us"), a business based in the United Kingdom. BakeCheck is a trading name and the business is not currently incorporated; if that changes we will update these Terms and notify members under §10.

You can contact us at support@bakecheck.com.

2. Definitions

  • Platform — the BakeCheck web application, including the admin dashboard, label tools, and any hosted storefronts we provide.
  • Workspace / Tenant — the isolated account belonging to a single bakery business, containing that business's ingredients, products, labels, customers, and orders.
  • Member Data — data you or your staff enter into the Platform, including recipes, ingredients, product information, and your shoppers' order details.
  • Shopper — a member of the public who places an order through your storefront.

3. Your account and eligibility

You must be at least 18 years old and operating as, or on behalf of, a food business to use the Platform. You are responsible for the accuracy of your registration details, for keeping your login credentials secure, and for all activity that takes place under your account. Each user is invited to a single Workspace and must not share their login.

4. Membership, fees and payment

4.1 Plans

Membership is offered on a free tier and on paid subscription tiers. Plans differ only in how many products and ingredients you may store — every plan includes the same labelling, allergen check, approval trail, export and print features. The current plans and their prices are always shown at /pricing, and the price you see there is the price we charge.

4.2 Storage limits

Each plan has a limit on the number of products and the number of ingredients you may store. When you reach a limit you are asked to upgrade before you can add another record. Records you have already saved are never deleted, hidden or made read-only because of a limit, including where a plan change leaves you above the limit of your new plan.

4.3 Billing

  • Paid plans are billed monthly in advance and renew automatically for successive monthly periods until cancelled.
  • Prices are shown in pounds sterling (GBP). The price shown at /pricing is the total amount you are charged; where VAT applies it is included in that price and itemised on your invoice.
  • Payments are taken by Stripe, our payment processor. We do not receive or store your card details. Your use of Stripe's checkout is also subject to Stripe's own terms.
  • If a payment fails, we may retry it and will contact you. If it remains unpaid we may move your workspace to the free plan; §4.2 applies, so your saved records are kept.

4.4 Cancelling, upgrading and downgrading

You can cancel at any time from your billing settings. Cancellation takes effect at the end of the billing period you have already paid for, and your workspace then moves to the free plan rather than being closed. Upgrades take effect immediately. We do not give pro-rata refunds for a partly-used month except where the law requires it.

4.5 Statutory cancellation rights

Where you are contracting as a business, the Consumer Contracts Regulations 2013 (the "14-day cooling-off period") do not apply. Nothing in this section affects any right you have that cannot be excluded by law.

4.6 Price changes

We may change our prices. We will give you at least 30 days' notice by email before a change takes effect, and the new price applies from your next billing period after that notice. If you do not want to continue at the new price you may cancel under §4.4 before it takes effect.

5. Acceptable use

You agree not to:

  • use the Platform for any unlawful purpose or in breach of food safety, labelling, or consumer protection law;
  • upload content that is unlawful, infringing, or that you do not have the right to use;
  • attempt to access another Member's Workspace or data, or probe, scan, or test the security of the Platform without our written permission;
  • scrape, resell, sublicense, or white-label the Platform or its data except as expressly permitted; or
  • misuse the shared ingredient catalogue or any platform data beyond your own labelling needs.

6. Your data and content

You retain ownership of your Member Data. As between you and BakeCheck, you are the data controller for your Shoppers' personal data and BakeCheck acts as your data processor — this relationship is described in the Platform Privacy Policy, which includes our data-processing commitments. You grant us the licence needed to host, process, and display your Member Data for the purpose of providing the Platform.

7. Labels and allergen information

The Platform helps you generate ingredient and allergen labels using AI assistance. These labels are drafts and you are responsible for reviewing and approving each one before use. Your responsibilities and the limits of ours are set out in full in the Label Liability terms, which form part of this agreement.

8. Disclaimers and limitation of liability

8.1 Nothing is excluded that cannot be

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

8.2 The service

The Platform is provided "as is" and "as available". To the fullest extent permitted by law we exclude all implied terms, warranties and conditions. We do not warrant that the Platform will be uninterrupted or error-free, or that an AI-drafted label will be correct — see §7 and the Label Liability terms.

8.3 What we are not liable for

Subject to §8.1, we are not liable for: loss of profit, revenue, business, contracts or goodwill; loss of anticipated savings; business interruption; loss or corruption of data where you have not kept your own export; or any product recall, withdrawal, enforcement action, fine or third-party claim arising from a label you approved and used — however that liability arises, and whether or not the loss was foreseeable.

8.4 Overall cap

Subject to §8.1, our total liability to you for all claims arising in any twelve-month period, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of (a) the total fees you paid us for the Platform in the twelve months before the claim arose, and (b) £100.

8.5 Your responsibility is not transferred

Nothing in these Terms transfers to BakeCheck your legal responsibility, as a food business, for the accuracy and compliance of the labels and information you publish. You are the food business operator; approving a label is your decision and your act.

9. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Platform or other Members. You may stop using the Platform and close your account at any time. On termination we will make your Member Data available for export for a reasonable period and then delete it in line with the Platform Privacy Policy.

10. Changes to these Terms

We may update these Terms from time to time. Where changes are material we will give you reasonable notice. The current version and its effective date are shown at the top of this page. Continued use after changes take effect constitutes acceptance.

11. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless mandatory local law provides otherwise.

12. Contact

Questions about these Terms can be sent to support@bakecheck.com.